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OutreachTargeting and messaging

Same number of emails. Six times the replies.

A B2B software company selling to sales and revenue leaders at growing companies sends 4,000 emails a month, and almost nobody replies.

A representative example drawn from our hands-on experience. Company details are composite, and the figures are typical of this kind of project rather than from one named client.

Key figure
6.4%Reply rate, up from 1.1%. The number of emails sent each month stays the same.
Positive replies
0.3%2.9%
List size
9,8003,900
Meetings a month
421
Emails a month
4,000unchanged

The problem

They have tried a tool, then a freelancer. The list is a job-title filter. Everyone gets the same email at a random time, asking for 30 minutes on day one.

What we do

Rebuild who to contact, use buying signals to reach people at the right moment, rewrite the message around that signal and make the ask smaller.

What changes

The list gets 60% smaller and replies go up about six times. Meetings go from 4 to 21 a month.

The same prospect, before and after.

BeforeSubject: Quick question

Hi Marcus, I came across Halden Freight and was really impressed by what you're building. 1 We help sales teams grow pipeline with our all-in-one platform. 2 Do you have 30 minutes on Thursday for a quick call? 3

  1. 1Says nothing specific
  2. 2About us, not him
  3. 3A big ask from a stranger
AfterSubject: Rotterdam, and six new reps

Hi Marcus, congrats on the Rotterdam launch. 1 With six SDRs starting this quarter, the first months usually go to research instead of conversations. 2 We set up the prospecting layer so new reps start each week with qualified accounts. 3 Worth sending you how it works? 4

  1. 1A real, recent signal
  2. 2His problem, in plain words
  3. 3What we'd do about it, in one line
  4. 4A small, easy yes

Sample copy. Marcus Lind and Halden Freight are fictional.

Who to go after.

Before

Head of Sales, companies with 50 to 200 staff, in the US.

That is a filter, not a buyer. It matches 9,800 people, most with no reason to care.

After

B2B companies with 50 to 500 staff that hired their first sales reps in the last year or are opening a new market, with a revenue leader in seat.

Not a fit: agencies, teams with 10 or more SDRs, companies with no sales team yet.

Reply rate by signal

Timing beats volume. The right moment is worth about five times a cold one.

New sales leader hired9.8%
Hiring SDRs8.1%
Switched CRM6.2%
Raised funding4.4%
No signal1.9%
Representative figures.

The ask, step by step

Each touch asks for a little, and none of them repeat.

  1. Email 1Worth sending you how it works?
  2. Email 2Want the two-minute version?
  3. LinkedInHappy to share the checklist here too.
  4. Email 3Is this on your list this quarter?
  5. Email 4Should I close the loop on this?

How it works.

  1. 1

    Redefine who to contact

    From a job-title filter to a real profile of the buyer, including who looks like a fit but isn't. The list shrinks from 9,800 to 3,900.

  2. 2

    Add buying signals

    Watch for moments that mean a company is ready, like a new sales leader or open sales roles. People enter a sequence within days of a signal.

  3. 3

    Rebuild the message

    Every email opens with the signal, names the problem it usually causes and says what we'd do about it. No flattery, no company intro.

  4. 4

    Make the ask smaller

    Asking a stranger for 30 minutes rarely works. "Worth a look?" starts a conversation, and the meeting gets booked a message or two later.

  5. 5

    Use email and LinkedIn together

    Each prospect sees both channels, timed so every touch has context and nobody gets two in one morning.

  6. 6

    Write follow-ups that add something

    Each follow-up brings a new angle or something useful. Never "just bumping this up".

The change in numbers.

MetricBeforeAfter 90 days
Emails per monthabout 4,000about 4,000
List size9,8003,900
Reply rate1.1%6.4%
Positive reply rate0.3%2.9%
Meetings per month421
Meetings that become qualified opportunities25%45%

Representative figures.

Where this goes wrong

Funding looks like a strong signal, but founders who just raised get flooded with email, so replies are only average. Hiring signals deserve more weight.

A smaller list feels like a step backwards. It is the point: fewer people, each with a reason to care.

Who this is for

Teams already sending a steady volume and hearing very little back.

Teams who have blamed the tool, when the list and the ask are the problem.

Common questions.

A recent, visible event that suggests a company has the problem now: a new sales leader, open sales roles, a new office, or a change of tools.

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